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Job Opportunity: Could YOU be our Digital Content Coordinator?

Location:  Birmingham

Contract Type: Full time role. Hybrid working with at least 1 day a week in Birmingham-based office

Salary: Up to £29,000

Benefits Include:

    • generous holiday entitlement
    • flexible & hybrid working
    • pension
    • life assurance
    • critical illness cover
    • income protection
    • flexible benefits including retail and leisure discounts, health care and cycle to work schemes

Services For Education is a growing children’s charity in Birmingham. We use the power of learning and music to improve outcomes for children, young people and communities. Our diverse charitable projects support disadvantaged and vulnerable children, children in care, children and adults with additional needs (including mld, sld, pmld, asd) and adults who are at risk of isolation and loneliness. By joining our team, you would be helping to change the lives of so many people in Birmingham.

the role

This is an exciting time to join SFE in this new role that we are seeking to help improve and significantly grow our digital footprint.  Working in the digital team, the Digital Content Coordinator role will develop and manage content for use in multi-channel marketing communications, with a focus on social media and website content across the SFE family of websites, with the support of the Digital Marketing Manager.

We need someone who can craft content that drives traffic, generates engagement and builds community.

Responsibilities include:

  • Managing the end-to-end production of content, from taking briefs and conducting research, to writing and editing various types of copy
  • Designing and delivering creative and engaging content strategies and associated content calendars to schedule where and when content is to be published using relevant tools, for example, Hootsuite
  • Creating content that promotes audience interaction, increases audience presence on company sites and encourages audience participation
  • Creating and developing marketing campaign content, including blogs, email communications and social media posts, optimising copy and landing pages for search engine optimisation
  • Editing and proofreading all collateral ensuring both grammatical and technical accuracy
  • Undertaking audience research and identify consumer trends to help with planning
  • Analysing competitor activity
  • Recommending improvements to increase performance
  • Managing the day-to-day handling of all social media channels such as Facebook, Instagram, LinkedIn, Twitter and YouTube, adapting content to suit different channels and audiences
  • Building social media communities by responding to social media posts and developing discussions with support from colleagues from across the organisation
  • Monitoring, tracking, analysing and reporting on performance on social media platforms using tools such as Google Analytics, CRM, Hootsuite and Facebook Insights

In return, our company offers great perks including a generous pension, flexible working opportunities and substantial holiday allowance.

More importantly, we offer you an opportunity to make a real difference to the lives of children and young people in Birmingham.

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key requirements

Key Essential Skills and Experience:

  • UK Degree or equivalent preferable
  • Previous demonstrable experience in managing social media platforms
  • Previous demonstrable experience in a copywriter or a digital content-focused role
  • Knowledge of marketing techniques and an understanding of the digital best practice
  • Experience implementing social and digital media content plans
  • Experience of using scheduling tools like Hootsuite

Personal Attributes:

  • Highly developed interpersonal skills including influencing skills
  • Innovative and self-motivated
  • Excellent organisational and time management skills with the ability to juggle multiple projects, prioritise and complete tasks to deadlines
  • Confident communicator who builds relationships easily
  • Proactive and solution focused
  • High level of integrity, honesty and professionalism
  • Willing to seek advice and support when necessary

Other considerations

  • Due to the nature of the post, the holder would be expected to work flexible hours in order to attend certain company events
  • This post requires an enhanced DBS clearance as SFE works closely with children and schools. Other appropriate checks and safeguards may also be required
  • The role will require a highly flexible, motivated and innovative approach

You can see the whole job description here.

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how to apply

Applications must include a covering letter that outlines how your skills and experiences match the person spec.

Due to the large number of applications we receive, unfortunately we are not always able to respond to all applications received. If you do not hear from us within 2 weeks of the closing date, please consider your application to have been unsuccessful on this occasion, but you are very welcome to re-apply at another time.


Services For Education
Unit 3 Holt Court
Holt Street
Birmingham Science Park Aston
B7 4AX

T: +44 (0)121 366 9950


Please send your CV and a covering letter stating clearly which role(s) you are interested in applying for to:

Page Last Modified:  13/02/2023 12:26